Privacy Policy

Last updated: May 18, 2026

This Privacy Policy explains how ReactVision, Inc. (“ReactVision”, “we”, “our”, or “us”) collects, uses, and protects your information when you use ReactVision Studio (the web-based editor at studio.reactvision.xyz) and StudioGo (the companion mobile app for iOS and Android).

This policy covers both products. Where a section applies only to one of them, it is clearly marked.

1. Overview

ReactVision Studio is a browser-based visual scene editor for designing AR and VR experiences. StudioGo is the companion mobile app used to preview those scenes live on a real device.

To use either product, you must have an active ReactVision Studio account. Accounts are created through Studio, not through StudioGo.

You must be at least 16 years old to create a ReactVision Studio account or to use StudioGo.

2. Information We Collect

Account information

When you sign up for ReactVision Studio, we collect:

Your email address and (if you sign up with a password) an encrypted password.
Optionally, your first name, last name, and profile photo. These are not required to use Studio.

If you sign in via Apple, Google, or GitHub Single Sign-On, we receive your email, name, and profile photo from that provider in line with the permissions you grant at sign-in.

Project and asset data

When you use Studio, we store the scenes, projects, and assets you create or upload (3D models, images, audio, video, and similar files). These are stored on our behalf in Supabase Storage and remain private to your account or team unless you choose to share them.

Billing information

When you subscribe to a paid Studio plan, payments are processed by Stripe. We do not store your full card details on our servers. Stripe provides us with limited billing metadata (such as plan, billing country, and the last four digits of your card) to manage your subscription.

Team information

If you are part of a team in Studio, other members of that team can see your name and email. No other personal data (such as activity or usage) is exposed to team admins at this time.

AI-generated content (Studio)

Studio includes AI-powered 3D asset creation. When you use this feature, your prompt and any reference inputs are sent to our AI providers — Tripo and Fal.ai — to generate the requested asset. We do not retain prompts for training, and our providers process this data only to fulfil your request under their own terms.

Usage and analytics data

We use PostHog to understand how Studio and StudioGo are used. This includes:

Product usage events (features used, actions taken).
Technical data such as app version, device model, browser, and operating system.
Session replays in Studio, which record how you interact with the editor interface. Session replays do not capture passwords or payment card details.

Crash and performance data

We use Sentry in both Studio and StudioGo to automatically collect anonymized diagnostic data that helps us identify and fix performance issues or errors. This may include device details, operating system information, app or browser version, and non-identifiable logs at the time of a crash.

Cloud Anchors and Geospatial AR (Platform)

When developers build apps using ViroReact’s Cloud Anchors or Geospatial Anchors features, the ReactVision Platform stores only the data required for the anchor itself — including the latitude and longitude of the anchor at the moment it was created. We do not track or log the ongoing location of end users, and no personal data beyond what is necessary to host and resolve the anchor passes through the Platform.

Communications

If you contact us, we keep a record of that correspondence so we can respond and improve our service. Our customer email and support are operated through Google Workspace and GoSquared.

3. How We Use Your Information

We use the information described above to:

Authenticate your access to Studio and StudioGo.
Operate, maintain, troubleshoot, and improve our products.
Store and serve the projects and assets you create.
Process payments and manage subscriptions.
Send important product, service, security, or billing updates related to your account.
Provide customer support.
Send marketing or product update emails, only where you have explicitly opted in. You can unsubscribe at any time using the link in any marketing email.

We do not sell your personal data.

4. Data Sharing

We do not sell, rent, or trade your personal data.

We share limited information with trusted third-party providers who help us operate our services. They process data on our behalf under data protection agreements. Our current providers are:

Supabase — database and asset storage.
Stripe — payment processing.
Sentry — crash and error monitoring.
PostHog — product analytics and session replays.
Tripo and Fal.ai — AI 3D asset generation.
GoSquared / Ecosend — email marketing and customer communications.
Google Workspace — internal email and productivity.
Apple, Google, and GitHub — Single Sign-On providers, only if you choose to sign in with them.

We may also disclose information where required by law, court order, or to protect the rights, property, or safety of ReactVision, our users, or others.

5. International Transfers

ReactVision is based in the United States and operates globally. Your data may be processed in the United States, the United Kingdom, the European Union, or any country where our service providers operate. Where data is transferred outside your home jurisdiction, we rely on appropriate safeguards such as Standard Contractual Clauses.

6. Data Retention

We retain your account information for as long as your account is active. When you delete your account, your profile and uploaded data are removed from production systems and from our service providers in line with each provider’s standard retention and backup policy.

Some data may be retained longer where required by law (for example, Stripe billing records for tax and accounting purposes).

7. Account Management and Data Deletion

You can delete your ReactVision Studio account at any time by visiting studio.reactvision.xyz/settings. Deleting your account will permanently remove your profile and all data you have uploaded to Studio. This action cannot be undone.

8. Your Rights

Depending on where you live, you have rights over the personal data we hold about you. These include the right to:

Access the personal data we hold about you.
Correct inaccurate personal data.
Request deletion of your personal data.
Object to or restrict certain processing.
Receive a portable copy of your data.
Withdraw consent at any time where processing is based on consent.
Opt out of the sale or sharing of personal data (we do not sell or share your personal data for cross-context behavioural advertising).
Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us using the details in Section 11. We will not discriminate against you for exercising any of these rights.

9. Security

We take reasonable technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. However, no digital platform can guarantee complete security.

10. Children

ReactVision Studio and StudioGo are not intended for use by anyone under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe a child under 16 has provided us with personal data, please contact us and we will delete it.

11. EU/UK Representative

For users in the European Union and United Kingdom, our representative under Article 27 of the GDPR and UK GDPR is:

Oliver Edis ReactVision, Inc. Contact: support@reactvision.xyz (subject line: “Privacy — Art. 27 representative”)

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available in Studio, in StudioGo, and on our website. If we make significant changes, we will notify you by email or via an in-app notice.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: 📧 support@reactvision.xyz with “Privacy” in the subject line.